Privacy Policy

CohortLab is a coordination platform for group testing rounds. This policy explains what we collect, how we use it, and the choices you have.

What we collect

• Account data: authentication identifiers (via Clerk) and your username (if you set one).
• Group participation data: group membership, roles (member/mod/leader/shipper), votes/polls, and stage-related activity.
• Chat content: messages you post inside group chats.
• Shipping coordination: details shared for shipping logistics.
• Payments: purchase metadata needed to grant access. Payment processing is handled by Stripe; CohortLab does not store full payment card numbers.
• Operational data: basic logs needed to run and secure the service.

How we use data

• Provide the service (groups, polls, chat, shipping coordination, results publishing).
• Prevent abuse and keep the platform secure.
• Support billing/entitlements.
• Improve reliability and user experience.

Sharing

We share data with service providers that help us operate CohortLab (for example: authentication and payment processing). We do not sell your personal information.

Your choices

• Do not post sensitive personal information in chat.
• You can choose what you share inside groups.

Contact

If you have privacy questions, contact us at support@cohortlab.io.